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Frequently Asked Questions

Why not just set up my own online store?
What percentage of the selling price will I have to pay to EnterAfrica for each sale made?
What will the online shopping platforms charge me to sell on their platform?
Is my agreement with EnterAfrica for a fixed period?
I don’t have a courier service. How am I going to deliver my products to the fulfilment centres of the ecommerce platforms?
If I select one Delivery method, can I change to the other method at a later stage?
Can I sell on an online shopping platform using both Stock on Hand (SOH) and Delivery by Demand (DOD) at the same time?
When do I get paid once I make a sale?
How much will I have to pay for EnterAfrica to open my sellers account with the online shopping platform; write product descriptions for each product and then upload all the relevant information, together with images, so that my products go live on the online shopping platform?
How long does it take to go live on an online shopping platform?
Who is responsible for obtaining the images for my products for submission to the online shopping platform?
How will I know what the requirements and guidelines of the various online shopping platforms are?
Should I sell my products on the online shopping platforms by Stock on Hand (SOH) or by Delivery by Demand (DOD)?

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